Get in Touch With Us

Got a question about something you read on africanpubs.com, spotted an outdated figure, or want to flag a betting site we should be looking at? This page explains how to get a message to us and what happens once it lands in our inbox.

How to Reach Our Team

Email is the most reliable way to contact us. We read every message that comes in and try to reply within two working days. Get in touch at [email protected].

A short note on what your message is about helps us route it to the right person faster — whether that's a factual query, a correction, or something else entirely.

What We Can Help With

• Questions about our reviews — if a point on payout speeds, bonus wagering terms, jackpot structures or licensing status needs clarifying, ask us directly.
• Corrections — bonus terms, minimum odds, withholding tax treatment and licence details change. If you've noticed something that looks out of date, tell us and we'll check it.
• Content suggestions — if there's an operator, jackpot product or payment method you think we should cover, let us know what you'd like to see.
• Partnership or editorial enquiries — if you represent a betting operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — if you or someone you know is struggling with their betting, mention this in your message and we'll point you towards the deposit-limit and self-exclusion tools operators are required to provide.

What This Page Is Not For

We can't process deposits, withdrawals, account verification or KYC issues on behalf of any bookmaker — those requests need to go directly to the operator's own customer support, since account access and KYC checks are handled by the licensed site itself, not by a comparison site. Similarly, we can't offer tips, predictions or advice on individual jackpot legs; our coverage explains how jackpot products and bonus tiers work, not what to pick.

If you're comparing operators on odds depth, M-Pesa withdrawal speed or bonus wagering terms, that's exactly what our comparison pages are built for — this contact page is for questions about our content itself.

What Happens After You Send a Message

Every message is read by a person, not an automated system. Our target is a response within two working days, though this can stretch slightly during busy periods around major fixtures like the EPL or Champions League when enquiry volumes rise. You'll get a genuine reply, not a template.

Accuracy and Standards

We rank sportsbooks on verified bonus figures, wagering terms and payout speeds rather than marketing claims, and we're explicit about which operators hold a Kenyan bookmaker licence versus which are offshore-only. That standard depends partly on readers flagging anything that looks wrong. If a figure, a licence claim or a withholding tax detail on our site doesn't match what you've experienced or found elsewhere, we want to know.

Betting carries financial risk and should never be treated as a source of income. If you're contacting us in connection with a gambling problem, please say so — support and self-exclusion options are available through the operators themselves and we're happy to point you in the right direction.

Readers researching options beyond Kenyan-facing sportsbooks may also find our page on trusted non-GamStop casinos in the UK useful, though it covers a different market and audience to the rest of this site.

Thanks for taking the time to reach out. Whatever the reason, a real person on our team will read it and reply.